Go beyond social listening by analysing complaints from your customers, track competitor brand sentiment, or monitor product launch performance from further and wider than ever before, by analysing unstructured data from across the web.
How You Can Use It
Whether it's your own brand or a competitors, you can get a wider view into likes and dislikes across a brand, a product range or the entire company. Start to connect the dots between announcements and opinions and inform a better strategy.
Track sentiment before or after a product launch, or link common features across competitor products. All useful insights to help with a smarter product roadmap.
Want to win a new client pitch? Identify brand and product sentiment your client hasn't seen before. Link product features from competitors to gaps in their roadmap, and wow them with the insights you uncover.
Do you know exactly what your customers say about you, good or bad, across the entire web? Use Skim to get a fuller picture and ensure customer success